Shipping Policy
Last Updated: July 01, 2025
Please read this Shipping Policy carefully before using our Service.
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and issue a full refund using your original payment method.
2. Shipping Locations
We currently ship orders to all locations within India.
International shipping is not available at this time.
3. Processing Time
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Orders are processed within 1–3 business days after receiving full payment.
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Orders placed on weekends or public holidays will be processed on the next business day.
4. Delivery Time
Estimated delivery time after dispatch:
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Standard Shipping (India): 4–7 business days (depending on location)
Note: Delivery times may vary due to unforeseen delays such as weather conditions or courier service disruptions.
5. Shipping Charges
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Free shipping on orders above ₹999 (within India)
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Standard shipping fees apply for orders below ₹999
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Shipping charges are calculated at checkout based on delivery location and order weight/size.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
7. Delivery Issues
If your package is delayed or lost, please contact our customer support at:
📧 Email: kiddingmart@gmail.com
We will coordinate with the shipping provider to resolve the issue as soon as possible.
8. Damaged or Incorrect Items
If your order arrives damaged or if you receive the wrong item, please email us within 48 hours of delivery with clear photos of the item and packaging.
We will offer a replacement or refund based on your preference and product availability.
9. Contact Us
Kidding Mart is operated by Moon Lit Kids. All official receipts, shipping documents, and payment records may reference Moon Lit Kids as the business name.
📞 Phone: 82968 86776
📧 Email: kiddingmart@gmail.com
