Shipping Policy
Last Updated: July 01, 2025
Please read this Shipping Policy carefully before using our Service.
1. General Information
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All orders are subject to product availability.
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If an item is not in stock at the time you place your order, we will notify you and issue a full refund using your original payment method.
2. Shipping Locations
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We currently ship orders to all locations within India.
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International shipping is not available at this time.
3. Order Processing & Dispatch
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Orders are processed and dispatched within 2–3 working days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
4. Delivery Time
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Estimated delivery time after dispatch: 5–7 working days, depending on the chosen courier/transport service and delivery location.
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Note: Delivery times may vary due to unforeseen delays such as weather conditions or courier disruptions.
5. Shipping Charges
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Free Shipping: On orders above ₹499 (within India).
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Standard Shipping Fees: Apply for orders below ₹499.
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Shipping charges are calculated at checkout based on delivery location and order weight/size.
6. Order Tracking
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Once your order has been dispatched, you will receive a confirmation email with tracking details.
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You can track your shipment using the provided tracking link/number.
7. Packaging & Damage Policy
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All products are carefully packed to ensure safe delivery.
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In the unlikely event of damage, customers must provide an unedited, uncut unboxing video. This is mandatory for processing any damage or replacement claims.
8. Delivery Issues
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If your package is delayed, lost, or delivered incorrectly, please contact our support team.
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We will coordinate with the courier partner to resolve the issue as quickly as possible.
📧 Email: kiddingmart@gmail.com
📞 WhatsApp: +91 9150006776
9. Disclaimer
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While we strive to ensure timely delivery, we are not responsible for delays caused by third-party logistics, courier companies, or unforeseen circumstances.
10. Contact Us
Kidding Mart is operated by Moon Lit Kids. All official receipts, shipping documents, and payment records may reference Moon Lit Kids as the business name.
📞 Phone: +91 9150006776
📧 Email: kiddingmart@gmail.com
📦 For wholesale orders, kindly WhatsApp us at +91 9150006776
